GT12's Privacy Policy – How Your Data Is Kept Safe

GT12 (www.gt12.bet) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe your personal data is a valuable asset, and protecting it is one of our most important responsibilities.

This Privacy Policy explains what information GT12 collects, why it is collected, how it is used, and how it is kept secure. By using the GT12 website or app, you agree to this policy.

We want you to use GT12 with complete peace of mind. We have nothing to hide – everything we do is laid out openly right here.

GT12 collects two types of information – what you provide directly, and what is collected automatically:

GT12 never stores your bKash or Nagad PIN, bank password, or full credit card number. Payment details are processed exclusively on the secure servers of the relevant payment gateway.

GT12 collects information in the following ways:

• Provided Directly: Information you provide through registration forms, KYC verification, payment details, or when contacting support.
• Automatically Collected: When you use GT12, cookies and tracking technologies automatically collect information about your device and usage.
• From Third Parties: Limited data may be received from payment processors and identity verification services.
• Fraud Prevention: Login activity and transaction patterns are monitored to ensure account security.

GT12 uses the information it collects solely for the following legitimate purposes:

• Account Management: Creating, managing, and verifying your account.
• Payment Processing: Ensuring secure deposits and withdrawals.
• Service Delivery: Smooth operation of games, betting, and all other services.
• Customer Support: Resolving your complaints and issues.
• Security: Prevention of fraud, money laundering, and cyberattacks.
• Legal Compliance: Fulfilling obligations under applicable laws and regulatory requirements.
• Service Improvement: Statistical analysis to improve user experience.
• Marketing: Sending you relevant offers and promotions with your consent.

GT12 will never use your data beyond the purposes stated above. If your data is ever needed for a new purpose, you will be informed in advance.

GT12 never sells your personal data. Information may only be shared in the following limited circumstances:

• Payment Processors: Limited information required to process bKash, Nagad, Rocket, and bank payments.
• KYC Verification Services: Authorized third-party providers for identity verification.
• Game Provider: Game providers such as Evolution and Pragmatic Play, for the delivery of gaming content.
• Legal Authorities: To government authorities when required by court order or legal obligation.
• Security Partners: Cybersecurity and fraud prevention specialists.

GT12 uses multiple layers of security to keep your data protected:

• SSL/TLS Encryption: 256-bit SSL/TLS encryption across the website and app. All data transmitted between your browser and our servers is fully encrypted.
• Data Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): OTP verification required at login and withdrawal.
• Firewall & DDoS Protection: Protecting our servers from external attacks.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity specialists.
• Restricted Access: Only authorized GT12 staff can access specific data.

That said, no method of transmission over the internet is 100% secure. We take every measure to protect your data, but absolute security cannot be guaranteed. Please use a strong password and update it regularly.

GT12 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

Types of cookies GT12 uses:

• Essential Cookies: Required for the site to function properly. Without these, many features will not work.
• Functional Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: Helps us review site usage and improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage or delete cookies through your browser settings. Please note that doing so may limit certain features of the site.

GT12 does not retain your data for longer than necessary. Retention periods depend on the type of data and its purpose:

• Account Information: Up to 5 years while your account is active and after closure (as required by law).
• Financial Information & Transactions: Up to 7 years (as required by financial regulations).
• KYC Documents: Up to 5 years after verification.
• Log Files & Technical Data: Up to 1 year.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymized.

As a GT12 member, you have several rights regarding your own data:

To exercise any of these rights support@gt12.bet. GT12 will respond within 30 working days.

GT12's services are intended for adults aged 18 and over only. We do not knowingly collect any data from minors.

If we become aware that we hold data belonging to a minor, we will delete it immediately and close the associated account.

GT12 may update this Privacy Policy from time to time. When changes are made:

• Updates will be published on this page with a revised date.
• You will be notified at your registered email address of any significant changes.
• Continued use of GT12 after any changes have been made will be considered your acceptance of the updated policy.

We therefore recommend checking this page regularly. The date of the most recent update is always displayed at the top of the page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact GT12 through any of the following:

GT12 aims to respond to all privacy-related requests within 30 business days. Complex matters may take a little longer, but we will always get back to you.